Payment Method

We support trusted payment methods for digital top-up and online payment. Please choose your preferred method during checkout, double-check your order details before paying, and keep your payment proof until your order is completed.

eSewa
eSewa
Online wallet payment
  • Fast checkout with eSewa
  • Confirm UID and product before payment
  • Keep your transaction reference and screenshot
Khalti
Khalti
Online wallet payment
  • Secure payment through Khalti
  • Use your active registered number/account
  • Check payment status after completion
FonePay
FonePay
QR / linked bank payment
  • Pay using supported QR apps and linked banks
  • Complete payment within the allowed time
  • Save confirmation proof for support if needed

How to pay safely

  • Please double-check Player ID/UID, game account details, and selected product before making payment.
  • After payment, keep your screenshot or transaction reference until your order is successfully completed.
  • If payment is deducted but delivery is delayed, contact support with payment proof and order details.
  • Do not share your OTP, password, or PIN with anyone.

Payment verification & refund note

  • Payment verification time may vary depending on the payment channel and order status.
  • Incorrect UID, wrong product selection, duplicate payment, or failed processing cases may require manual review.
  • Refund eligibility depends on payment status, order result, and issue type.
  • Please contact support before making another payment if your previous payment is still pending.
Important: Digital orders are sensitive. Once an order is successfully processed and delivered, refund approval may no longer be possible depending on the case.

Need help with payment?

If your payment is pending, failed, deducted without delivery, or you are confused about payment status, contact support with your payment screenshot, product name, UID/User ID, paid amount, and payment method.

Official Email
For order issues, payment help, and business inquiries.
Phone / WhatsApp
For urgent support and payment-related communication.
Support Hours
24/7 Support
Available every day for top-up and payment assistance.
Business Address
Mangsebung 1, Ilam, Nepal
Official business location of Nidora Asia.
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